SMS DISTRIBUTER BASED PATIENT APPOINTMENTS SYSTEM

Mohammad Salim Abdulrahman; Rebin B. Koshnaw; Mazin S. Al-Hakeem

doi:10.25212/lfu.qzj.2.2.42

Authors

Mohammad Salim Abdulrahman IT Department, LFU University - Iraq
Rebin B. Koshnaw Computer science Dept. College of Science, Salahaddin University- Iraq
Mazin S. Al-Hakeem IT Department, LFU University – Iraq

DOI:

https://doi.org/10.25212/lfu.qzj.2.2.42

Keywords:

: SMS distributer, Appointment, SQL Server, ASP.NET.

Abstract

Models with advanced access in general practice have been introduced worldwide in order to enhance healthcare services throughout last decade. This has led to obtaining benefits such as eliminating waiting lists, enhancing patient’s timely access to services and lowering no show. Despite, implementing these models in Kurdistan’s public hospitals, more precisely,
in places with no internet access or low internet literacy, these systems will be less used. The current paper work appointment systems introduce one of the main problems arise in hospitals which is missing appointments by the patients due to the long queues given by the secretary of doctors. In the high light of this problem, there have been several web applications developed to show the exact date of appointments, however, according to latest report by UNDP report on Iraq development more than 50 % of patients in Erbil city don’t have internet access or they don’t know how to use internet. We are proposing an optimal solution for this problem which is an SMS based patient appointment system. Patients will be notified by an SMS a day before the actual appointment after they have been to hospital and registered themselves into an online registration system by the secretary. These are carried out in practice using SMS distributer, SQL Server database and ASP.NET and C# programming languages.

Downloads

Download data is not yet available.

References

]1[ F. P. Mardiah and M. H. Basri, "The Analysis of Appointment system to reduce outpatient waiting time at Indonesia’s public hospital," Human Resource Management Research, vol. 3, no. 1, pp. 27-33, 2013.

]2[ Z. Zhu, B. H. Heng, and K. L. Teow, "Analysis of factors causing long patient waiting time and clinic overtime in outpatient clinics," Journal of Medical Systems, vol. 36, no. 2, pp. 707-713, 2012.

]3[ A. Aeenparast, S. J. Tabibi, K. Shahanaghi, and M. B. Aryanejhad, "Reducing outpatient waiting time: a simulation modeling approach," Iranian Red Crescent Medical Journal, vol. 15, no. 9, pp. 865-9, 2013.

]1[ C. R. Anthony, M. L. Hansen, K. B. Kumar, H. J. Shatz, and G. Vernez, "Building the Future: Summary of Four Studies to Develop the Private Sector, Education, Health Care, and Data for Decisionmaking for the Kurdistan Region–Iraq (with Arabic-language version)," Rand Health Quarterly, vol. 3, no. 2, 2013.

]8[ Y. Symey, S. Sankaranarayanan, and S. N. binti Sait, "Application of smart technologies for mobile patient appointment system," International Journal, vol. 2, no. 4, 2013.

]7[ R. S. Sadasivam, R. L. Kinney, S. C. Lemon, S. L. Shimada, J. J. Allison, and T. K. Houston, "Internet health information seeking is a team sport: analysis of the Pew Internet Survey," International journal of medical informatics, vol. 82, no. 3, pp. 193-200, 2013.

]6[ W. Cao et al., "A web-based appointment system to reduce waiting for outpatients: A retrospective study," BMC health services research, vol. 11, no. 1, p.2711 ,315 .

]5[ T. K. Al Hilfi, R. Lafta, and G. Burnham, "Health services in Iraq," The Lancet, vol. 381, no. 9870, pp. 939-948, 2013.

]6[ L. R. LaGanga and S. R. Lawrence, "Service Appointment Scheduling with WalkIn, Short-term, and Traditional Scheduling," in Decision Sciences Annual Conference, 2008.

]17[ D. Gupta and B. Denton, "Appointment scheduling in health care: Challenges and opportunities," IIE transactions, vol. 40, no. 9, pp. 800-819, 2008.