HOUSHYAR ABDULRAHMAN SALEH; VINNARAS NITHYANANTHAM. Quality Service Delivery Between Service Failure and Service Recovery in Hospitality Industry: A Place for Enjoyment. QALAAI ZANIST JOURNAL, [S. l.], v. 7, n. 2, p. 1202–1218, 2022. DOI: 10.25212/lfu.qzj.7.2.47. Disponível em: https://journal.lfu.edu.krd/ojs/index.php/qzj/article/view/995. Acesso em: 23 nov. 2024.