[1]
Houshyar Abdulrahman Saleh and Vinnaras Nithyanantham 2022. Quality Service Delivery Between Service Failure and Service Recovery in Hospitality Industry: A Place for Enjoyment. QALAAI ZANIST JOURNAL. 7, 4 (Dec. 2022), 1220–1236. DOI:https://doi.org/10.25212/lfu.qzj.7.4.51.